Introduction and Acceptance
CRUVOIR is owned and operated by Cruvoir Corp., a duly incorporated company in the state of California, USA. Where the present Policy refers to “CRUVOIR”, it may refer to CRUVOIR or Cruvoir Corp. or both, depending on the context.
The Policy was last modified on May 12th, 2015. CRUVOIR reserves the right, at any time and without prior notice, to modify or replace any of the Policy. Any changes to the Policy can be found at this URL. It is your responsibility to check the Policy periodically for changes. Your use of the Website following the posting of any changes to the Policy constitutes acceptance of those changes.
The Policy should be read in conjunction with the Terms & Conditions, as both these documents govern your use of the Website. Where you have made a purchase, you are also governed by various policies regarding shopping, shipping, and returns.
In this Policy, a Website visitor or user may be referred to as “you”. When a Website user has created an account and is logged in, they may be referred to as a “Logged-in User”. When a Website user has made a purchase, they may be referred to as a “Client”.
If you have any questions about the Policy, or if you wish to inquire about and/or access any personal information CRUVOIR holds about you, please contact:
CRUVOIR Legal Services
General Statement of Privacy and Protection of Personal Information
CRUVOIR takes your privacy and security of personal information very seriously. We have provided a secure environment and this Policy that describes the limited ways the information is used and the limited access to such information.
This Policy covers the treatment of personally identifiable information (“Personal Information”) and other information gathered by CRUVOIR when you are using or accessing the Website. This Policy also covers CRUVOIR’s treatment of any Personal Information that CRUVOIR may share with its business partners or other third parties under very limited circumstances.
This Policy does not apply to the general practices and treatment of information (whether personal or not) by third parties that CRUVOIR does not own or control, including but not limited to any third party websites or services that you elect to access through the Website or via a link from the Website (“Third Party Website”), or to individuals that CRUVOIR does not manage or employ. While we attempt to facilitate access or link to only to those Third Party Websites that share our respect for your privacy, we cannot take responsibility for the content or privacy policies of those Third Party Websites. We encourage you to carefully review the privacy policies of any Third Party Website you access. We have named and provided links to the most important of these Third Party Websites further in this Policy.
Finally, this Policy does not cover any Personal Information you send to CRUVOIR via any non-secured mode of communications such as email, instant messenger or Twitter, as communications via these methods may be subject to interception, loss, or alteration. While we welcome your comments and suggestions sent to us in this manner, we encourage you to carefully examine what Personal Information you send to CRUVOIR via these methods.
No Collection of Personal Information as a Matter of Course
CRUVOIR does not, as a matter of course, gather any of your Personal Information while you are using the Website, unless you are asked to provide such information, for example by signing up for an account or for the mailing list, or making a purchase. Personal Information is only gathered with your informed consent. Where you have provided Personal Information, it will only be used for the stated purpose.
Security of Information
CRUVOIR uses only industry best practices (physical, electronic, and procedural) in keeping any data collected (including Personal Information) secure. In addition, CRUVOIR uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Website, and these third parties have been selected for their high standards of security. For example, CRUVOIR uses Media Temple as its hosting partner, an industry leader in hosting of websites.
Where you are making a purchase on the Website, all transaction data, including credit card information, is transferred by encrypted Secure Sockets Layer (“SSL”), the standard for internet transactions.
Limited Gathering of Information for Statistical, Analytical and Security Purposes
CRUVOIR automatically collects certain information using a third-party analytics program, Google Analytics, to help us understand how our users use the Website, but none of this information identifies you personally. For example, each time you visit the Website we automatically collect your IP address, browser and computer type, access times, the web page from which you came, and the web page(s) you access (as applicable). We use information collected in this manner only to better understand your needs and the needs of the Website users in the aggregate. CRUVOIR also makes use of information gathered for statistical purposes to keep track of the number of visits to the Website and which pages on the Website with a view to introducing improvements.
CRUVOIR reserves the right to use additional analytical or statistical programs or services in the future. Where any Personal Information is transferred to a third party in this manner, this section will be updated accordingly, though there may be a delay in the update.
Your IP address and other relevant information may be used in order to trace any fraudulent or criminal activity, or any activity in violation of the Terms and Conditions.
Non-disclosure of Personal Information to Third Parties
Except as provided in the next paragraphs and the sections in this Policy regarding Analytics, Mailing List Management, Secured Payments, and Data Transfer from the European Economic Area, CRUVOIR does not divulge any Personal Information gathered via the Website to third parties. Moreover, CRUVOIR does not sell, rent, trade or license any Personal Information regarding its users to third parties. Only the employees, representatives, subcontractors, officers, agents, or assigns of CRUVOIR are responsible for the management and development of the Website, and only these individuals have access to the information collected there. These employees, representatives, subcontractors, officers, agents or assigns all have been instructed to comply with the Policy.
CRUVOIR uses certain third party services in order to augment the Website. Personal information may be transferred from CRUVOIR to these third party services, but only to the extent required in order for them to function properly, and only upon your express submission of such information. These third party services are limited to Facebook, Twitter, Tumblr, Pinterest and Google+ for sharing of Website content. If you are not already logged in to those third party services, your Personal Information required to login to those accounts is transferred securely from CRUVOIR to the third party services. When your Personal Information is transferred to these third party services, it is covered by their respective privacy policies, which we encourage you to read.
Mailing List Management
You may unsubscribe from CRUVOIR’s mailing list at any time, by following the link at the bottom of all CRUVOIR emails. A Logged-in User may also unsubscribe from the mailing list by adjusting their mailing list preferences on their Account page.
CRUVOIR provides two methods of secured payments for purchases made on the Website. You may use your credit card directly on the Website, in which case Personal Information is transferred securely to a third party payment processor, Braintree. You may also make purchases using PayPal.
By making a purchase on the Website, you authorise CRUVOIR to use these payment processors and to transfer Personal Information to them, but only to the extent needed to complete the transaction. No credit card information is ever stored on servers controlled by CRUVOIR. Braintree and PayPal have our permission to store, on behalf of CRUVOIR, the data pertaining to the executed transactions by Clients of the Website (including credit card information) with the goal of ensuring a secure method of payment and proof of purchase archive, allowing for the protection of CRUVOIR Clients, and for follow-up as needed. This transactional data may be used for validation and registration purposes of CRUVOIR Clients, and to trace any fraudulent activities if necessary.
Accounts and Deletion of Personal Information
You may create an account by entering your email address and choosing a password. It is your responsibility to create a password of sufficient length and complexity, and to keep it secure, in order to ensure the security of your Personal Information that can be accesses as a Logged-in User. Clients must create an account in order to make a purchase. Logged-in Users may provide addresses for billing and delivery purposes. Clients must provide billing and delivery addresses in order to make a purchase. These addresses will be stored by CRUVOIR, but will only be used for billing and delivery purposes on future purchases. A Logged-in User may permanently delete these stored addresses on their Account page.
If you wish to cancel your account and have all your Personal Information permanently deleted from our records, please Contact us.
Data Transfer from the European Economic Area
If you are accessing the Website from the European Economic Area (the “EEA”, which includes all EU member states plus Iceland, Liechtenstein and Norway) you are covered by Directive 95/46/EC of the European Parliament and of the Council (the “Data Protection Directive”). If you are a Logged-in User or Client you acknowledge and accept that your Personal Information is being transferred to countries outside the EEA. The Data Protection Directive permits your Personal Information to be transferred to countries that have an “adequate level of protection” for data. Your Personal Information is only being transferred to countries that meet this standard, which are limited to the following for the associated purpose: (1) United States, to the offices of CRUVOIR for processing and fulfillment of your order; (2) Israel, to Riskified for the purpose of fraud prevention. Under the Data Protection Directive, your Personal Information may be transferred to a United States company if that company is certified under the Safe Harbor Privacy Principles. CRUVOIR uses American company Media Temple to host the Website and our business applications, and both of these companies are so certified, and your Personal Information is not transferred to or stored anywhere else in the United States.
Tracking Technology ("Cookies")
CRUVOIR uses tracking technology (“cookies”) on the Website and by using the Website you agree to their use. Cookies are small text files placed on your hard drive when you visit a web site, in order to track use of the site and to improve the user experience by storing certain data on your computer. The Website uses “session cookies,” which improve your user experience by storing certain information from your current visit on your computer.
Risks Associated with the Internet
Despite CRUVOIR's efforts to ensure third parties will not access or obtain your Personal Information through your use of the Website, complete confidentiality and security cannot currently be guaranteed on the Internet. Communication via the Internet is subject to interception, loss, or alteration. You acknowledge and agree that CRUVOIR cannot be held responsible for damages resulting from the transmission of confidential information or Personal Information over the Internet and that such communications are at your own risk.
Limitation of Liability
CRUVOIR, and / or its respective officers, directors, owners, officials, partners, partnerships, principals, employees, affiliates and other related entities, servants, agents, representatives, successors and assigns, will not be held liable for any damages resulting from the misuse of any information collected by any third party, or any misuse of any information collected through the Website not in violation of the Policy.
Compliance with Privacy Laws
This Policy and CRUVOIR’s practices in general are designed to be in compliance with United State’s Data Protection Act 1998. If you have any questions regarding this compliance, please contact us using the contact information further up in this policy.